Wednesday, October 17, 2012

Communication


A Private Banking Relationship Manager is someone who provides personalized service to wealthy clients that is not available to typical customers. The job of my interviewee requires a moderate amount of reading and writing. A Private Banking Relationship Manager is required to stay in touch with their clients. She has found that the best way to do this is by email. Email is one of the most popular forms of communication; it is quick and effective. Emailing is not as simple as most people may think. When a professional sends an email, there are guidelines that must be followed. One must understand who their audience is, whether they must stay professional, or if they have the ability to be informal.
Some reading that my interviewee does throughout the day is Market Watch , Biz Journal and CNN Money. These readings give her an idea about the economy, market and business. With these readings she is able to gain information and knowledge that allows her the ability to further educate her clients. When it comes to reading articles, you need to make sure that they are from credible sources. This is important when you are speaking with clients and are referencing what you read. It is so easy for anyone to post information online, so when you become a professional you have to make sure you read and research credible sources. The basic idea behind this post is that when you start your career, you need to be professional and use professional resources. You are representing your company and ultimately yourself.

4 comments:

  1. It's very important that when gathering information from a site that you know it's professional because otherwise you don't have a credible source. How do you know these sites are actually credible? Do they specify? One has the word "journal" in it which could be misleading.

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    1. I agree it is difficult to determine if a site is credible. A lot of online sources are not credible, anyone can create a website. Websites do not have to go throught the same process that a book needs to be published. An easy way to determine if a source is credible is to see if it is .gov or .edu. Other than that you have to see where they website gets its information from, which is usually listed at the bottom.

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  2. Emailing is a very useful tool for many professionals. Therefor, it is very important to convey a good sense of professionalism in your emails. Emails make it very easy to communicate but they can also lead to bad buisness due to the quality of the writing.

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  3. Being creditable is my biggest concern. It is hard to believe everything you read, especially when anyone can create a site or blog. At times I catch myself writing something I heard and having to double check it online to make sure I am sending out the right information.

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